Earlier this month, the National Security Agency retained WashU at Brookings to provide instruction on conflict resolution to executives at NSA. WashU at Brookings brings together two premier institutions to deliver on Robert S. Brookings’ desire to “teach the art of handling problems rather than simply impart accumulated knowledge” to those in and engaged with government. The goal of this partnership is to support the men and women who serve our country with cutting-edge leadership courses, either at the Brookings Institution in Washington, DC, onsite at the requesting agency, or virtually. The instructor retained for this purpose was again Paul Paese, of PMC. Paul taught “Strategies for Conflict Resolution”, a two-day course that was converted from in-person to virtual delivery with agencies like NSA specifically in mind. Paul’s work with the distinguished executives at NSA continues to be an honor and a joy.